If you are unsatisfied with your order for any reason, you can use the Omsara Return Policy to return your order to us within 14 days for a refund*. Please note that this excludes all customised goods (see below for more on our policy).
Returned items of clothing must unworn and in their original condition with all labels intact.
Due to the very delicate nature of some of the hand-made clothing, we ask you to take great care of the item when unpacking and inspecting.
Questions about Returns
- For returning an Order Shipping charges and a 10% restocking fee will be deducted from the Refund amount. In the event of a 'free shipping promotion', standard shipping charges paid from our end will be deducted from the refund amount back to you if a order is returned in full.