If you are unsatisfied with your order for any reason, you can use the Omsara Return Policy to return your order to us within 14 days for a refund*. Please note that this excludes all customised goods.
Returned items of clothing must unworn and in their original condition with all labels intact.
Due to the very delicate nature of some of the hand-made clothing, we ask you to take great care of the item when unpacking and inspecting.
Questions about Returns
- In Case of Complete Order Return 10% amount will be deducted as Order Processing & Payment Gateway & other recurring Charges from the Total Order value (Excluding Shipping Amount). 5% deducted for late cancelations.
- If after returning the complete Order Shipping charges will be deducted from the Refund amount.